In 2023, Standard Bank became the target of a series of Distributed Denial-of-Service (DDoS) attacks that disrupted its online banking services, causing widespread outages and customer dissatisfaction. The attacks overwhelmed the bank’s servers, making it impossible for customers to access their accounts or perform transactions for hours.
DDoS attacks are becoming an increasingly common method for cybercriminals to disrupt services, and financial institutions like Standard Bank are prime targets due to the critical nature of their operations.
Lessons Learned:
- DDoS Mitigation Tools: Financial institutions must deploy DDoS protection tools that can detect and mitigate these types of attacks before they impact service delivery.
- Resilient Infrastructure: The ability to scale up server capacity or switch to backup systems in the event of a DDoS attack is crucial to maintaining business continuity.
- Customer Communication: During incidents that affect service delivery, quick and clear communication with customers is essential to maintaining trust and minimizing frustration.
How Afritech Computing Would Have Assisted: Afritech Computing offers robust DDoS protection solutions that automatically detect and mitigate attacks in real-time, preventing service disruptions like those experienced by Standard Bank. Our resilient infrastructure services ensure that businesses have backup systems in place, ready to take over in the event of a cyberattack. We also provide customer communication strategies to ensure timely updates during outages, maintaining trust and transparency with users.
